It’s not exactly uncommon to hear of a lawsuit brought against a food chain. There was the spilled McDonalds coffee lawsuit, the finger in the chili hoax at Wendy’s, Subway footlong sandwiches not actually being 12 inches, and a man who found a piece of flesh in his Arby’s chicken sandwich (sorry if you’re eating there while reading this).
Add Starbucks to that list of food chain lawsuits. The coffee company is being sued by Siera Strumlauf and Benjamin Robles, who allege the following scandalous behavior by the coffee giant:
“Tall Lattes are not 12 fluid ounces, Grande Lattes are not 16 fluid ounces, and Venti Lattes are not 20 fluid ounces. Starbucks cheats purchasers by providing less fluid ounces in their Lattes than represented. In fact, Starbucks Lattes are approximately 25% underfilled.
Starbucks Lattes are made from a standardized recipe, which Starbucks instituted in 2009 to save on the cost of milk – one of its most expensive ingredients. To create a Latte, the standardized recipe requires Starbucks baristas to fill a pitcher with steamed milk up to an etched“fill to” line that corresponds to the size of the customer’s order, pour shots of espresso into a separate serving cup, pour the steamed milk from the pitcher into the serving cup, and top with ¼”of milk foam, leaving ¼” of free space in the cup. However, Starbucks’ standardized recipes forLattes result in beverages that are plainly underfilled. Stated otherwise, the etched “fill to” lines in the pitchers are too low, by several ounces.”
If the class action lawsuit is in fact approved, it will be open to all U.S. Class Members who purchased a Starbucks Latte, as explained by Top Class Actions.
“We are aware of the plaintiffs’ claims, which we fully believe to be without merit,” a Starbucks spokesperson told Eater. “We are proud to serve our customers high-quality, handcrafted and customized beverages, and we inform customers of the likelihood of variations.”
If you’re on the road picking up a drink from Starbucks today, you might want to crack open that lid and see just how high the contents of your drink are, as you might (or might not) have a gripe with the coffee giant.